This Privacy Notice describes how your personal information is collected, used, and shared when you visit lorraineheggessey.com (this Website).
If you have any questions or requests regarding personal information please use the following contact details:
Lorraine Heggessey c/o Speaking Office
25-27 Horsell Road
Highbury & Islington
Personal Data is collected for the following purposes:
- Contacting the User
- Managing contacts and sending messages
- SPAM protection
- Displaying content from external platforms
- Interaction with external social networks and platforms
- “We, Us, Our, Owner or Owners” – means Lorraine Heggessey
- “This Website” – means the website located at lorraineheggessey.com and any subsequent URL which may replace it
- “You, Visitor, User or Users” – means the person, firm, company or other organisation using this Website
Types of Data collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies, Usage Data, name and email address.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Users who are uncertain about data usage are welcome to contact the Owner.
In cases where this Website specifically states that some Data is not mandatory, such as the enquiry forms, comment forms and newsletter signups, Users are free not to communicate this Data without consequences to the availability or the functioning of this website.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to the Owner.
In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Personal Data collected for the following purposes and using the following services:
When a User visits this Website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of this Website. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source unless you explicitly submit that information via a fill-in form on our website.
Contacting the User – Enquiry forms
Throughout the website we have various enquiry forms. When a User completes a form we ask for a name and email address which enables us to reply to enquiries.
These enquiries are transmitted via email to our team, who will review your enquiry and forward it to the most relevant person. When an enquiry has been dealt with this email is deleted. If you go on to become a customer, you will be provided with further details on how we use your personal data.
Contacting the User – People who contact us directly
We use Yahoo as our email providers. If you choose to send us an email the details you include will be held securely by Yahoo. Please be aware that you have a responsibility to ensure that any email you send to us is within the bounds of the law.
If you contact us via phone or email, we may keep a record of that correspondence but will only use the data with regards to the specific enquiry.
Contacting the User – Managing contacts and sending messages – Email sign-ups
While on our website you may see forms that asks if you wish to join our email newsletter. We use MailChimp to send our email campaigns. In any email that we send you will find a clear and obvious way to unsubscribe from future campaigns.
This type of service makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.
MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
Personal Data collected: email address, first name and last name.
This type of service, provided by Akismet, analyses the traffic of this Website, potentially containing Users’ Personal Data, with the purpose of filtering it from parts of traffic, messages and content that are recognised as SPAM.
Akismet is a SPAM protection service provided by Automattic Inc.
When visitors leave comments on this Website we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Displaying content from external platforms
This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them.
This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.
YouTube is a video content visualisation service provided by Google LLC that allows this Website to incorporate content of this kind on its pages.
Personal Data collected: Cookies and Usage Data.
Interaction with external social networks and platforms
This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.
The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network.
This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.
The Twitter social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc.
Personal Data collected: Cookies and Usage Data.
This Website will not pass your details to any other companies without your permission.
Cookies are small text files that are placed on a visitors computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the Owners of this Website.
You have the ability to accept or decline cookies by modifying the settings on your browser. Web browsers also offer control over cookies through the browser settings, including how to see what cookies have been set and how to manage and delete them. Visit www.aboutcookies.org or www.allaboutcookies.org for more information.